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Delivery & Returns Information

UK & EU

All orders are shipped via Royal mail or carrier. Delivery is to the UK, Europe, Australia, New Zealand and Russia.

Option

Cost

Estimate

UK Standard

Orders up to £50 - £2.95
Orders over £50 - FREE

3-5 working days

UK Express

£3.95 on all orders

1-2 working days

UK Next Working Day*

£7.50 on all orders

Next Working Day

Europe

£7.50 on all orders

3-8 working days


*Orders must be placed before 2pm, if placed after 2pm order will be shipped next working day. This is for mainland UK only and excludes Northern Ireland, Scottish Highlands and Islands.

Outside EU

We are now able to offer shipping to Australia, New Zealand and Russia the rates are as follows:

Option

Cost

Estimate

Australia

£20.00 on all orders

Orders over £100 - FREE

3-5 working days

New Zealand

£25.00 on all orders

Orders over £100 - FREE

4-6 working days

Russia

£25.00 on all orders

5-8 working days


All orders outside Europe, Australia, New Zealand & Russia please contact us at sales@corsagecreations.co.uk.

All orders for America & Canada please visit http://www.creationsbyfitzdesign.com/

Returns

Goods may be returned up to 14 days after receipt.

Goods can be returned to us, in saleable condition (in original packaging), for a refund for the following reasons:

  • If product is faulty.
  • If the wrong item has been dispatched.
  • If you have ordered the wrong colour or size. Postage will not be refunded and any additional carrier costs to Douthwaite & Co. Ltd will be deducted from the refund value.
  • If you do not like the product that you ordered. Postage will not be refunded and any additional carrier costs to Douthwaite & Co. Ltd will be deducted from the refund value.

Statutory Rights

Your statutory rights are not affected by our returns process.

Secure payment:

We accept:

Shop happy:

Goods may be returned up to 14 days after receipt. Terms & conditions apply. Read our full terms.